Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00464
VM0000464Silvermember464@example.test · +601110000464 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
1,670
Current loyalty balance
Lifetime Spend
RM 2,089
Across 40 visits
Total Visits
40
Since 2024-10-03
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,670 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 6
Outlet purchase
2026-08-24 · Member activity · RM 39.00
App session
2026-08-12 · OPLUMO Outlet 6
Points credited
2026-07-31 · Member activity · RM 44.20
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 6
Outlet purchase
2026-07-07 · Member activity · RM 49.40
Points credited
2026-06-25 · OPLUMO Outlet 6
Outlet purchase
2026-06-13 · Member activity · RM 54.60