Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00467
VM0000467Goldmember467@example.test · +601110000467 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
3,181
Current loyalty balance
Lifetime Spend
RM 3,976
Across 34 visits
Total Visits
34
Since 2025-01-18
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,181 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 9
Outlet purchase
2026-08-23 · Member activity · RM 74.25
App session
2026-08-11 · OPLUMO Outlet 9
Points credited
2026-07-30 · Member activity · RM 84.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 9
Outlet purchase
2026-07-06 · Member activity · RM 94.05
Points credited
2026-06-24 · OPLUMO Outlet 9
Outlet purchase
2026-06-12 · Member activity · RM 103.95