Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00468
VM0000468Membermember468@example.test · +601110000468 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
924
Current loyalty balance
Lifetime Spend
RM 1,156
Across 30 visits
Total Visits
30
Since 2025-04-28
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
924 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 10
Outlet purchase
2026-09-20 · Member activity · RM 34.50
App session
2026-09-08 · OPLUMO Outlet 10
Points credited
2026-08-27 · Member activity · RM 39.10
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 10
Outlet purchase
2026-08-03 · Member activity · RM 43.70
Points credited
2026-07-22 · OPLUMO Outlet 10
Outlet purchase
2026-07-10 · Member activity · RM 48.30