Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00475
VM0000475Membermember475@example.test · +601110000475 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
562
Current loyalty balance
Lifetime Spend
RM 703
Across 8 visits
Total Visits
8
Since 2026-02-05
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 17
Outlet purchase
2026-05-30 · Member activity · RM 78.00
App session
2026-05-18 · OPLUMO Outlet 17
Points credited
2026-05-06 · Member activity · RM 88.40
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 17
Outlet purchase
2026-04-12 · Member activity · RM 98.80
Points credited
2026-03-31 · OPLUMO Outlet 17
Outlet purchase
2026-03-19 · Member activity · RM 109.20