Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00476
VM0000476Silvermember476@example.test · +601110000476 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,883
Current loyalty balance
Lifetime Spend
RM 2,354
Across 19 visits
Total Visits
19
Since 2025-11-10
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 1
Outlet purchase
2026-09-18 · Member activity · RM 90.00
App session
2026-09-06 · OPLUMO Outlet 1
Points credited
2026-08-25 · Member activity · RM 102.00
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 1
Outlet purchase
2026-08-01 · Member activity · RM 114.00
Points credited
2026-07-20 · OPLUMO Outlet 1
Outlet purchase
2026-07-08 · Member activity · RM 126.00