Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00477
VM0000477Goldmember477@example.test · +601110000477 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,619
Current loyalty balance
Lifetime Spend
RM 3,274
Across 45 visits
Total Visits
45
Since 2024-02-19
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 2
Outlet purchase
2026-04-09 · Member activity · RM 54.75
App session
2026-03-28 · OPLUMO Outlet 2
Points credited
2026-03-16 · Member activity · RM 62.05
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 2
Outlet purchase
2026-02-20 · Member activity · RM 69.35
Points credited
2026-02-08 · OPLUMO Outlet 2
Outlet purchase
2026-01-27 · Member activity · RM 76.65