Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00480
VM0000480Platinummember480@example.test · +601110000480 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
5,150
Current loyalty balance
Lifetime Spend
RM 6,438
Across 43 visits
Total Visits
43
Since 2024-08-13
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,150 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 5
Outlet purchase
2026-08-27 · Member activity · RM 112.50
App session
2026-08-15 · OPLUMO Outlet 5
Points credited
2026-08-03 · Member activity · RM 127.50
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 5
Outlet purchase
2026-07-10 · Member activity · RM 142.50
Points credited
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 157.50