Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00498
VM0000498Membermember498@example.test · +601110000498 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
763
Current loyalty balance
Lifetime Spend
RM 954
Across 26 visits
Total Visits
26
Since 2025-06-22
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
763 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 6
Outlet purchase
2026-09-03 · Member activity · RM 24.75
App session
2026-08-22 · OPLUMO Outlet 6
Points credited
2026-08-10 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 31.35
Points credited
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 34.65