Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00050
VM0000050Silvermember50@example.test · +601110000050 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,083
Current loyalty balance
Lifetime Spend
RM 1,355
Across 25 visits
Total Visits
25
Since 2025-03-20
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 17
Outlet purchase
2026-05-14 · Member activity · RM 34.50
App session
2026-05-02 · OPLUMO Outlet 17
Points credited
2026-04-20 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 17
Outlet purchase
2026-03-27 · Member activity · RM 43.70
Points credited
2026-03-15 · OPLUMO Outlet 17
Outlet purchase
2026-03-03 · Member activity · RM 48.30