Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00501
VM0000501Membermember501@example.test · +601110000501 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
134
Current loyalty balance
Lifetime Spend
RM 168
Across 2 visits
Total Visits
2
Since 2026-04-02
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
134 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 9
Outlet purchase
2026-04-08 · Member activity · RM 76.50
App session
2026-03-27 · OPLUMO Outlet 9
Points credited
2026-03-15 · Member activity · RM 86.70
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 9
Outlet purchase
2026-02-19 · Member activity · RM 96.90
Points credited
2026-02-07 · OPLUMO Outlet 9
Outlet purchase
2026-01-26 · Member activity · RM 107.10