Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00504
VM0000504Membermember504@example.test · +601110000504 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
910
Current loyalty balance
Lifetime Spend
RM 1,138
Across 9 visits
Total Visits
9
Since 2025-12-31
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
910 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 12
Outlet purchase
2026-05-12 · Member activity · RM 119.25
App session
2026-04-30 · OPLUMO Outlet 12
Points credited
2026-04-18 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 12
Outlet purchase
2026-03-25 · Member activity · RM 151.05
Points credited
2026-03-13 · OPLUMO Outlet 12
Outlet purchase
2026-03-01 · Member activity · RM 166.95