Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00507
VM0000507Membermember507@example.test · +601110000507 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
602
Current loyalty balance
Lifetime Spend
RM 753
Across 9 visits
Total Visits
9
Since 2026-04-10
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
602 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 15
Outlet purchase
2026-08-20 · Member activity · RM 67.50
App session
2026-08-08 · OPLUMO Outlet 15
Points credited
2026-07-27 · Member activity · RM 76.50
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 85.50
Points credited
2026-06-21 · OPLUMO Outlet 15
Outlet purchase
2026-06-09 · Member activity · RM 94.50