Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00053
VM0000053Silvermember53@example.test · +601110000053 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,368
Current loyalty balance
Lifetime Spend
RM 2,961
Across 35 visits
Total Visits
35
Since 2025-01-15
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,368 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 3
Outlet purchase
2026-09-07 · Member activity · RM 51.00
App session
2026-08-26 · OPLUMO Outlet 3
Points credited
2026-08-14 · Member activity · RM 57.80
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 3
Outlet purchase
2026-07-21 · Member activity · RM 64.60
Points credited
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 71.40