Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00550
VM0000550Membermember550@example.test · +601110000550 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
94
Current loyalty balance
Lifetime Spend
RM 118
Across 1 visits
Total Visits
1
Since 2026-08-27
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
94 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 7
Outlet purchase
2026-09-02 · Member activity · RM 81.00
App session
2026-08-21 · OPLUMO Outlet 7
Points credited
2026-08-09 · Member activity · RM 91.80
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 102.60
Points credited
2026-07-04 · OPLUMO Outlet 7
Outlet purchase
2026-06-22 · Member activity · RM 113.40