Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00556
VM0000556Goldmember556@example.test · +601110000556 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,524
Current loyalty balance
Lifetime Spend
RM 4,406
Across 35 visits
Total Visits
35
Since 2024-09-28
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,524 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 13
Outlet purchase
2026-05-21 · Member activity · RM 111.00
App session
2026-05-09 · OPLUMO Outlet 13
Points credited
2026-04-27 · Member activity · RM 125.80
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 13
Outlet purchase
2026-04-03 · Member activity · RM 140.60
Points credited
2026-03-22 · OPLUMO Outlet 13
Outlet purchase
2026-03-10 · Member activity · RM 155.40