Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00565
VM0000565Membermember565@example.test · +601110000565 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
193
Current loyalty balance
Lifetime Spend
RM 242
Across 5 visits
Total Visits
5
Since 2026-07-26
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 5
Outlet purchase
2026-09-24 · Member activity · RM 32.25
App session
2026-09-12 · OPLUMO Outlet 5
Points credited
2026-08-31 · Member activity · RM 36.55
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 40.85
Points credited
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 45.15