Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00057
VM0000057Membermember57@example.test · +601110000057 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
190
Current loyalty balance
Lifetime Spend
RM 238
Across 3 visits
Total Visits
3
Since 2026-03-18
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
190 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 7
Outlet purchase
2026-04-11 · Member activity · RM 51.75
App session
2026-03-30 · OPLUMO Outlet 7
Points credited
2026-03-18 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 7
Outlet purchase
2026-02-22 · Member activity · RM 65.55
Points credited
2026-02-10 · OPLUMO Outlet 7
Outlet purchase
2026-01-29 · Member activity · RM 72.45