Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00581
VM0000581Membermember581@example.test · +601110000581 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
285
Current loyalty balance
Lifetime Spend
RM 357
Across 12 visits
Total Visits
12
Since 2026-02-24
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
285 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 4
Outlet purchase
2026-08-29 · Member activity · RM 26.25
App session
2026-08-17 · OPLUMO Outlet 4
Points credited
2026-08-05 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 4
Outlet purchase
2026-07-12 · Member activity · RM 33.25
Points credited
2026-06-30 · OPLUMO Outlet 4
Outlet purchase
2026-06-18 · Member activity · RM 36.75