Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00059
VM0000059Goldmember59@example.test · +601110000059 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
3,220
Current loyalty balance
Lifetime Spend
RM 4,026
Across 21 visits
Total Visits
21
Since 2025-09-27
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,220 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 9
Outlet purchase
2026-09-10 · Member activity · RM 132.75
App session
2026-08-29 · OPLUMO Outlet 9
Points credited
2026-08-17 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 9
Outlet purchase
2026-07-24 · Member activity · RM 168.15
Points credited
2026-07-12 · OPLUMO Outlet 9
Outlet purchase
2026-06-30 · Member activity · RM 185.85