Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00590
VM0000590Platinummember590@example.test · +601110000590 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
6,399
Current loyalty balance
Lifetime Spend
RM 8,000
Across 45 visits
Total Visits
45
Since 2024-07-21
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,399 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 13
Outlet purchase
2026-09-09 · Member activity · RM 108.00
App session
2026-08-28 · OPLUMO Outlet 13
Points credited
2026-08-16 · Member activity · RM 122.40
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 13
Outlet purchase
2026-07-23 · Member activity · RM 136.80
Points credited
2026-07-11 · OPLUMO Outlet 13
Outlet purchase
2026-06-29 · Member activity · RM 151.20