Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00594
VM0000594Goldmember594@example.test · +601110000594 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,723
Current loyalty balance
Lifetime Spend
RM 3,404
Across 20 visits
Total Visits
20
Since 2025-07-17
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,723 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 17
Outlet purchase
2026-06-12 · Member activity · RM 115.50
App session
2026-05-31 · OPLUMO Outlet 17
Points credited
2026-05-19 · Member activity · RM 130.90
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 17
Outlet purchase
2026-04-25 · Member activity · RM 146.30
Points credited
2026-04-13 · OPLUMO Outlet 17
Outlet purchase
2026-04-01 · Member activity · RM 161.70