Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00603
VM0000603Membermember603@example.test · +601110000603 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
282
Current loyalty balance
Lifetime Spend
RM 353
Across 9 visits
Total Visits
9
Since 2026-01-05
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
282 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 9
Outlet purchase
2026-05-17 · Member activity · RM 37.50
App session
2026-05-05 · OPLUMO Outlet 9
Points credited
2026-04-23 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 9
Outlet purchase
2026-03-30 · Member activity · RM 47.50
Points credited
2026-03-18 · OPLUMO Outlet 9
Outlet purchase
2026-03-06 · Member activity · RM 52.50