Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00610
VM0000610Goldmember610@example.test · +601110000610 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,717
Current loyalty balance
Lifetime Spend
RM 3,396
Across 45 visits
Total Visits
45
Since 2024-07-15
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 16
Outlet purchase
2026-09-03 · Member activity · RM 48.00
App session
2026-08-22 · OPLUMO Outlet 16
Points credited
2026-08-10 · Member activity · RM 54.40
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 60.80
Points credited
2026-07-05 · OPLUMO Outlet 16
Outlet purchase
2026-06-23 · Member activity · RM 67.20