Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00622
VM0000622Silvermember622@example.test · +601110000622 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,293
Current loyalty balance
Lifetime Spend
RM 1,617
Across 10 visits
Total Visits
10
Since 2025-11-02
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,293 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 11
Outlet purchase
2026-04-01 · Member activity · RM 105.00
App session
2026-03-20 · OPLUMO Outlet 11
Points credited
2026-03-08 · Member activity · RM 119.00
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 11
Outlet purchase
2026-02-12 · Member activity · RM 133.00
Points credited
2026-01-31 · OPLUMO Outlet 11
Outlet purchase
2026-01-19 · Member activity · RM 147.00