Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00633
VM0000633Platinummember633@example.test · +601110000633 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
5,130
Current loyalty balance
Lifetime Spend
RM 6,413
Across 34 visits
Total Visits
34
Since 2025-02-19
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 5
Outlet purchase
2026-09-24 · Member activity · RM 113.25
App session
2026-09-12 · OPLUMO Outlet 5
Points credited
2026-08-31 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 5
Outlet purchase
2026-08-07 · Member activity · RM 143.45
Points credited
2026-07-26 · OPLUMO Outlet 5
Outlet purchase
2026-07-14 · Member activity · RM 158.55