Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00637
VM0000637Silvermember637@example.test · +601110000637 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,120
Current loyalty balance
Lifetime Spend
RM 2,650
Across 31 visits
Total Visits
31
Since 2025-04-12
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,120 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 9
Outlet purchase
2026-09-22 · Member activity · RM 78.00
App session
2026-09-10 · OPLUMO Outlet 9
Points credited
2026-08-29 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 9
Outlet purchase
2026-08-05 · Member activity · RM 98.80
Points credited
2026-07-24 · OPLUMO Outlet 9
Outlet purchase
2026-07-12 · Member activity · RM 109.20