Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00658
VM0000658Goldmember658@example.test · +601110000658 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,749
Current loyalty balance
Lifetime Spend
RM 3,437
Across 22 visits
Total Visits
22
Since 2025-08-16
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,749 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 13
Outlet purchase
2026-08-17 · Member activity · RM 108.75
App session
2026-08-05 · OPLUMO Outlet 13
Points credited
2026-07-24 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 13
Outlet purchase
2026-06-30 · Member activity · RM 137.75
Points credited
2026-06-18 · OPLUMO Outlet 13
Outlet purchase
2026-06-06 · Member activity · RM 152.25