Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00670
VM0000670Membermember670@example.test · +601110000670 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
136
Current loyalty balance
Lifetime Spend
RM 171
Across 2 visits
Total Visits
2
Since 2026-05-09
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
136 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 8
Outlet purchase
2026-05-15 · Member activity · RM 54.75
App session
2026-05-03 · OPLUMO Outlet 8
Points credited
2026-04-21 · Member activity · RM 62.05
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 8
Outlet purchase
2026-03-28 · Member activity · RM 69.35
Points credited
2026-03-16 · OPLUMO Outlet 8
Outlet purchase
2026-03-04 · Member activity · RM 76.65