Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00672
VM0000672Membermember672@example.test · +601110000672 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
107
Current loyalty balance
Lifetime Spend
RM 135
Across 1 visits
Total Visits
1
Since 2026-03-27
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
107 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 10
Outlet purchase
2026-04-02 · Member activity · RM 114.75
App session
2026-03-21 · OPLUMO Outlet 10
Points credited
2026-03-09 · Member activity · RM 130.05
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 10
Outlet purchase
2026-02-13 · Member activity · RM 145.35
Points credited
2026-02-01 · OPLUMO Outlet 10
Outlet purchase
2026-01-20 · Member activity · RM 160.65