Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00683
VM0000683Goldmember683@example.test · +601110000683 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted Out
Points Balance
2,496
Current loyalty balance
Lifetime Spend
RM 3,121
Across 38 visits
Total Visits
38
Since 2024-12-03
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,496 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 4
Outlet purchase
2026-09-18 · Member activity · RM 49.50
App session
2026-09-06 · OPLUMO Outlet 4
Points credited
2026-08-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 4
Outlet purchase
2026-08-01 · Member activity · RM 62.70
Points credited
2026-07-20 · OPLUMO Outlet 4
Outlet purchase
2026-07-08 · Member activity · RM 69.30