Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00694
VM0000694Silvermember694@example.test · +601110000694 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,325
Current loyalty balance
Lifetime Spend
RM 1,657
Across 12 visits
Total Visits
12
Since 2026-02-19
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,325 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 15
Outlet purchase
2026-08-24 · Member activity · RM 133.50
App session
2026-08-12 · OPLUMO Outlet 15
Points credited
2026-07-31 · Member activity · RM 151.30
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 169.10
Points credited
2026-06-25 · OPLUMO Outlet 15
Outlet purchase
2026-06-13 · Member activity · RM 186.90