Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00700
VM0000700Silvermember700@example.test · +601110000700 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,201
Current loyalty balance
Lifetime Spend
RM 2,752
Across 20 visits
Total Visits
20
Since 2025-09-19
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,201 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 4
Outlet purchase
2026-08-15 · Member activity · RM 114.00
App session
2026-08-03 · OPLUMO Outlet 4
Points credited
2026-07-22 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 144.40
Points credited
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 159.60