Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00705
VM0000705Silvermember705@example.test · +601110000705 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,003
Current loyalty balance
Lifetime Spend
RM 1,255
Across 45 visits
Total Visits
45
Since 2024-07-11
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,003 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 9
Outlet purchase
2026-08-30 · Member activity · RM 24.75
App session
2026-08-18 · OPLUMO Outlet 9
Points credited
2026-08-06 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 31.35
Points credited
2026-07-01 · OPLUMO Outlet 9
Outlet purchase
2026-06-19 · Member activity · RM 34.65