Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00715
VM0000715Silvermember715@example.test · +601110000715 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted Out
Points Balance
2,229
Current loyalty balance
Lifetime Spend
RM 2,787
Across 32 visits
Total Visits
32
Since 2024-12-15
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 2
Outlet purchase
2026-06-14 · Member activity · RM 74.25
App session
2026-06-02 · OPLUMO Outlet 2
Points credited
2026-05-21 · Member activity · RM 84.15
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 2
Outlet purchase
2026-04-27 · Member activity · RM 94.05
Points credited
2026-04-15 · OPLUMO Outlet 2
Outlet purchase
2026-04-03 · Member activity · RM 103.95