Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00749
VM0000749Membermember749@example.test · +601110000749 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
751
Current loyalty balance
Lifetime Spend
RM 939
Across 29 visits
Total Visits
29
Since 2025-01-19
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
751 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 2
Outlet purchase
2026-05-26 · Member activity · RM 26.25
App session
2026-05-14 · OPLUMO Outlet 2
Points credited
2026-05-02 · Member activity · RM 29.75
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 2
Outlet purchase
2026-04-08 · Member activity · RM 33.25
Points credited
2026-03-27 · OPLUMO Outlet 2
Outlet purchase
2026-03-15 · Member activity · RM 36.75