Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00075
VM0000075Silvermember75@example.test · +601110000075 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
1,369
Current loyalty balance
Lifetime Spend
RM 1,711
Across 45 visits
Total Visits
45
Since 2024-08-02
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,369 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 8
Outlet purchase
2026-09-21 · Member activity · RM 31.50
App session
2026-09-09 · OPLUMO Outlet 8
Points credited
2026-08-28 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 8
Outlet purchase
2026-08-04 · Member activity · RM 39.90
Points credited
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 44.10