Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00755
VM0000755Membermember755@example.test · +601110000755 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
950
Current loyalty balance
Lifetime Spend
RM 1,189
Across 20 visits
Total Visits
20
Since 2025-05-19
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
950 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 8
Outlet purchase
2026-04-14 · Member activity · RM 50.25
App session
2026-04-02 · OPLUMO Outlet 8
Points credited
2026-03-21 · Member activity · RM 56.95
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 8
Outlet purchase
2026-02-25 · Member activity · RM 63.65
Points credited
2026-02-13 · OPLUMO Outlet 8
Outlet purchase
2026-02-01 · Member activity · RM 70.35