Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00758
VM0000758Goldmember758@example.test · +601110000758 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
3,360
Current loyalty balance
Lifetime Spend
RM 4,201
Across 27 visits
Total Visits
27
Since 2025-05-21
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,360 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 11
Outlet purchase
2026-08-20 · Member activity · RM 108.00
App session
2026-08-08 · OPLUMO Outlet 11
Points credited
2026-07-27 · Member activity · RM 122.40
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 11
Outlet purchase
2026-07-03 · Member activity · RM 136.80
Points credited
2026-06-21 · OPLUMO Outlet 11
Outlet purchase
2026-06-09 · Member activity · RM 151.20