Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00764
VM0000764Membermember764@example.test · +601110000764 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
362
Current loyalty balance
Lifetime Spend
RM 454
Across 5 visits
Total Visits
5
Since 2026-07-17
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
362 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 17
Outlet purchase
2026-09-15 · Member activity · RM 66.75
App session
2026-09-03 · OPLUMO Outlet 17
Points credited
2026-08-22 · Member activity · RM 75.65
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 17
Outlet purchase
2026-07-29 · Member activity · RM 84.55
Points credited
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 93.45