Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00077
VM0000077Membermember77@example.test · +601110000077 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
191
Current loyalty balance
Lifetime Spend
RM 239
Across 2 visits
Total Visits
2
Since 2026-08-28
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
191 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 10
Outlet purchase
2026-09-03 · Member activity · RM 85.50
App session
2026-08-22 · OPLUMO Outlet 10
Points credited
2026-08-10 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 10
Outlet purchase
2026-07-17 · Member activity · RM 108.30
Points credited
2026-07-05 · OPLUMO Outlet 10
Outlet purchase
2026-06-23 · Member activity · RM 119.70