Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00774
VM0000774Membermember774@example.test · +601110000774 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
861
Current loyalty balance
Lifetime Spend
RM 1,077
Across 13 visits
Total Visits
13
Since 2026-02-17
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
861 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 10
Outlet purchase
2026-09-09 · Member activity · RM 61.50
App session
2026-08-28 · OPLUMO Outlet 10
Points credited
2026-08-16 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 10
Outlet purchase
2026-07-23 · Member activity · RM 77.90
Points credited
2026-07-11 · OPLUMO Outlet 10
Outlet purchase
2026-06-29 · Member activity · RM 86.10