Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00778
VM0000778Silvermember778@example.test · +601110000778 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,473
Current loyalty balance
Lifetime Spend
RM 1,841
Across 16 visits
Total Visits
16
Since 2025-08-16
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
149d
2026-05-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,473 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 14
Outlet purchase
2026-05-01 · Member activity · RM 81.00
App session
2026-04-19 · OPLUMO Outlet 14
Points credited
2026-04-07 · Member activity · RM 91.80
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 14
Outlet purchase
2026-03-14 · Member activity · RM 102.60
Points credited
2026-03-02 · OPLUMO Outlet 14
Outlet purchase
2026-02-18 · Member activity · RM 113.40