Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00782
VM0000782Goldmember782@example.test · +601110000782 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
4,427
Current loyalty balance
Lifetime Spend
RM 5,534
Across 32 visits
Total Visits
32
Since 2025-03-19
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,427 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 1
Outlet purchase
2026-09-16 · Member activity · RM 124.50
App session
2026-09-04 · OPLUMO Outlet 1
Points credited
2026-08-23 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 1
Outlet purchase
2026-07-30 · Member activity · RM 157.70
Points credited
2026-07-18 · OPLUMO Outlet 1
Outlet purchase
2026-07-06 · Member activity · RM 174.30