Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00790
VM0000790Silvermember790@example.test · +601110000790 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
2,268
Current loyalty balance
Lifetime Spend
RM 2,836
Across 44 visits
Total Visits
44
Since 2024-04-29
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
119d
2026-06-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,268 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 9
Outlet purchase
2026-05-31 · Member activity · RM 54.00
App session
2026-05-19 · OPLUMO Outlet 9
Points credited
2026-05-07 · Member activity · RM 61.20
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 9
Outlet purchase
2026-04-13 · Member activity · RM 68.40
Points credited
2026-04-01 · OPLUMO Outlet 9
Outlet purchase
2026-03-20 · Member activity · RM 75.60