Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00793
VM0000793Goldmember793@example.test · +601110000793 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,017
Current loyalty balance
Lifetime Spend
RM 3,771
Across 42 visits
Total Visits
42
Since 2024-08-21
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,017 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 12
Outlet purchase
2026-08-17 · Member activity · RM 86.25
App session
2026-08-05 · OPLUMO Outlet 12
Points credited
2026-07-24 · Member activity · RM 97.75
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 109.25
Points credited
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 120.75