Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00796
VM0000796Membermember796@example.test · +601110000796 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
903
Current loyalty balance
Lifetime Spend
RM 1,130
Across 24 visits
Total Visits
24
Since 2025-04-01
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
903 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 15
Outlet purchase
2026-05-08 · Member activity · RM 30.75
App session
2026-04-26 · OPLUMO Outlet 15
Points credited
2026-04-14 · Member activity · RM 34.85
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 15
Outlet purchase
2026-03-21 · Member activity · RM 38.95
Points credited
2026-03-09 · OPLUMO Outlet 15
Outlet purchase
2026-02-25 · Member activity · RM 43.05