Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00008
VM0000008Goldmember8@example.test · +601110000008 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
2,510
Current loyalty balance
Lifetime Spend
RM 3,138
Across 34 visits
Total Visits
34
Since 2025-02-05
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,510 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 9
Outlet purchase
2026-09-10 · Member activity · RM 80.25
App session
2026-08-29 · OPLUMO Outlet 9
Points credited
2026-08-17 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 9
Outlet purchase
2026-07-24 · Member activity · RM 101.65
Points credited
2026-07-12 · OPLUMO Outlet 9
Outlet purchase
2026-06-30 · Member activity · RM 112.35