Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00080
VM0000080Silvermember80@example.test · +601110000080 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
2,005
Current loyalty balance
Lifetime Spend
RM 2,507
Across 42 visits
Total Visits
42
Since 2024-08-26
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 13
Outlet purchase
2026-08-22 · Member activity · RM 54.75
App session
2026-08-10 · OPLUMO Outlet 13
Points credited
2026-07-29 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 13
Outlet purchase
2026-07-05 · Member activity · RM 69.35
Points credited
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 76.65