Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00805
VM0000805Silvermember805@example.test · +601110000805 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,157
Current loyalty balance
Lifetime Spend
RM 2,696
Across 32 visits
Total Visits
32
Since 2025-02-19
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,157 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 7
Outlet purchase
2026-08-19 · Member activity · RM 73.50
App session
2026-08-07 · OPLUMO Outlet 7
Points credited
2026-07-26 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 93.10
Points credited
2026-06-20 · OPLUMO Outlet 7
Outlet purchase
2026-06-08 · Member activity · RM 102.90