Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00082
VM0000082Silvermember82@example.test · +601110000082 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,175
Current loyalty balance
Lifetime Spend
RM 2,719
Across 37 visits
Total Visits
37
Since 2024-08-30
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,175 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 15
Outlet purchase
2026-05-28 · Member activity · RM 47.25
App session
2026-05-16 · OPLUMO Outlet 15
Points credited
2026-05-04 · Member activity · RM 53.55
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 15
Outlet purchase
2026-04-10 · Member activity · RM 59.85
Points credited
2026-03-29 · OPLUMO Outlet 15
Outlet purchase
2026-03-17 · Member activity · RM 66.15